REMOTE SUPPORT

Use the Team Viewer support link below to permit Mindpack Studios staff remote access to repair or service your Windows, Mac, or Linux computer. This download is a one-time host installer which permits us remote access via a private key code. We’ll need access to this key-code, so please contact us via telephone or e-mail to schedule an appointment before downloading.

SECURE UPLOAD FORM

Please use this secure form page to send us documents directly. File types allowed are: .pdf .doc .docx .txt .csv .odf .jpg .png .gif .tff .xml

Terms of Service & Privacy Policy

Please use the link below to download our official Terms of Service.

EMAIL SETUP INSTRUCTIONS

We know setting up email on new devices can be frustrating, so we hope these documents can help streamline the process. Simply choose the one that fits your needs. And remember, if you run into any issues, please contact support!

WEBMAIL

Mindpack Studios offers a convenient webmail service for all managed and hosted domains.

Login to webmail or Download a helpful PDF explaining how to use Roundcube

THUNDERBIRD

Thunderbird is among our favorites for checking email. Find out how to get it on your Mac or PC.

Download the instructions for Thunderbird

MICROSOFT OUTLOOK

One of the most popular e-mail clients, provided by microsoft.

Download instructions for Outlook

APPLE MAIL

By default, Macs come with Mail installed.

Download instructions for Mail.

APPLE iOS DEVICES

Apple iOS includes iPhones and iPads.

Download instructions for Apple devices.

ANDROID DEVICES

Android devices include some phones and the Google Chromebook.

Download instructions for Android devices.